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Thank you Britannia March 9, 2011

Posted by simarprit in Uncategorized.
Tags: , , ,

This quick note is over due.
My wife Harmeen eats 2 pieces of Britannia 5 Grain Biscuits every day. Three months back she opened a packet and found all biscuits broken. it was early in the morning and i was online, I went ahead and found a link on Britannia website for feedback. It took me some effort to fill the form, at 1:00 PM I got a call, I explained my problem and suggested that they should send us one packet and rectify their packaging. Two days later I got a nice box of biscuit packets from Britannia.
My family appreciated their gesture and looks like consumption of Britannia biscuits and cookies increased in our household.


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